We have reopened for business and are taking bookings from 10th July.

Our individual house instructions have been updated to include Clovid-19 cleaning protocols.

Our owners and staff have attended specialist courses on cleaning and hygiene and our policy is as follows:

We already have a high standard of cleanliness, which is reflected in our reviews,  and  for added reassurance, we have shared government, trade body and self-catering online recommended cleaning practices with our housekeeper and her team.

  • Our housekeeping team are asked to wear the recommended PPE equipment
  • Anti-viral disinfectant will be used to disinfect all surfaces, touch points and heavy-use items
  • Non-essential items will be temporarily removed from our houses. This will include ornaments, trinket trays, bathroom accessories, most books, games and puzzles, some crockery, glassware and kitchen utensils.
  • Anti-bacterial hand sanitiser and a small supply of single use gloves will be available in the houses
  • Linen will be washed on a high temperature setting and/or with a virucidal additive.
  • Our housekeepers and cleaners have been recommended to work to the Scottish Association of Self Caterers Covid-19 guidance.

In addition

  • Guest arrival, key collection and key drop will take place without face-to-face contact
  • There will be adequate cleaning materials in both houses for guests to clean, disinfect and sanitise during their stay should they wish to do so
  • Unfortunately, we are no longer able to leave our larder for use of guests.  We will provide a starter pack of tea and coffee, along with dishwasher and laundry tabs, dish cloth, scourer, toilet rolls and bin bags.  We shall also provide a welcome pack of toiletries for each bedroom.
  • We will provide an information file by email for all guests once their booking is confirmed, rather than leave a paper file in the house.
  • We shall provide clear details on the action guests should take in the event that they show any of the symptoms of Covid 19 during their stay in Dornoch.